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Privacy Policy
Protecting your personal data is especially important to us. We therefore process your information solely in line with the legal regulations (GDPR, TKG 2003). Below you’ll find details on how we handle your data when you visit our website. To provide the functions and services of the site we need to collect certain personal data. We explain which data we collect, why we need it and what rights you have.
Controller
Hotel TIROLERHOF Ehrwald ****J. Leitner GmbH
R. Spielmann‑Straße 16, 6632 Ehrwald, Austria
Tel: +43 (0) 5673 2308
info@hotel-tirolerhof.at
1. Informational use
If you use this website without sending us data in another way (e.g. by registering or using the contact form), we collect the technical data that your browser automatically transmits to our server:
- IP address
- Date and time of the request
- Requested content
- Access status / HTTP status code
- Browser type
- Language and version of the browser software
- Operating system
This information is necessary to display the website to you and to guarantee its security and stability. The legal basis is Art. 6 (1) f GDPR.
2. Cookies
We use cookies to make our website easier to use and to improve it. Cookies are small text files stored on your computer via the browser; they do no harm. Some remain on your device until you delete them, enabling us to recognise your browser next time you visit.
Most browsers accept cookies automatically. You can delete stored cookies at any time in your browser settings or set your browser to block cookies altogether. If you do, some functions of the site may no longer be available.
3. Contact form
You can enter personal data via our contact form. We store the information you type into the form (e.g. surname, first name, email address). We do not pass it on to third parties.
Legal basis with consent: Art. 6 (1) a GDPR
If your enquiry prepares a contract: Art. 6 (1) b GDPR
We use the data solely to process and answer your request.
4. Newsletter
You can subscribe to our newsletter. We store the data you enter (email address) and pass nothing on to third parties. The newsletter is sent only with your consent (Art. 6 (1) a GDPR) and solely for this purpose.
5. Retention period
We process and store your data only as long as necessary for the purpose or to meet legal obligations. When the purpose ceases, we block or delete the data. If statutory retention duties remain, we block or delete the data once those periods end.
6. Your rights
- Access, rectification, erasure and restriction of processing
- Data portability where processing is based on consent or contract
- Withdraw consent at any time (processing up to the withdrawal remains lawful)
- Object to processing for direct marketing
- Complaint to the Austrian Data Protection Authority, Wickenburggasse 8, 1080 Vienna, dsb@dsb.gv.at
7. Google Analytics
This website uses Google Analytics, a web analysis service of Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA (“Google”), on the basis of our legitimate interest in analysing site use. We have concluded a data‑processing agreement with Google.
A connection to Google servers (some in the USA) is established and cookies are used. IP anonymisation is active: within the EU/EEA your IP is shortened; only in exceptional cases is the full IP sent to a US server first.
Google uses the data to evaluate website use, compile reports and provide further services. It may pass data to third parties where legally required or where third parties process data for Google.
Deactivate Google Analytics: https://tools.google.com/dlpage/gaoptout?hl=en
8. Google Analytics Remarketing
Our site uses Google Analytics Remarketing together with Google AdWords and DoubleClick so personalised ads created on one device can appear on your other devices. With consent, Google links your web/app history with your Google account (Art. 6 (1) a GDPR). If data are not linked to a Google account, processing is based on Art. 6 (1) f GDPR.
You can permanently opt out of cross‑device remarketing by disabling personalised ads in your Google account: www.google.com/settings/ads/onweb.
9. Google AdWords & Conversion Tracking
We use Google AdWords. When you click a Google ad, a conversion‑tracking cookie is placed on your device. These cookies expire after 30 days and do not identify individuals. They let Google and us see that someone clicked the ad and reached the tagged page. If you wish to opt out, disable the Google conversion cookie in your browser. Legal basis: Art. 6 (1) f GDPR.
More information: Google Privacy Policy
10. Google Maps
Our site uses Google Maps via an API. To use its functions, your IP address is stored and usually sent to a Google server in the USA. This is in our interest in presenting our online offers attractively and making it easy to find locations (Art. 6 (1) f GDPR).
11. YouTube
Plugins from YouTube, operated by YouTube LLC, 901 Cherry Ave., San Bruno, CA 94066, USA, are used. If you visit a page with a YouTube plugin, a connection to YouTube servers is made. If you’re logged in to YouTube, your browsing behaviour is linked to your personal profile; log out to prevent this. Legal basis: Art. 6 (1) f GDPR.
12. Facebook Pixel
This site uses Facebook Pixel by Facebook Ireland Ltd., 4 Grand Canal Square, Dublin 2, Ireland. Data may be transferred to the USA under the Privacy Shield. Cookies analyse use of the site. Legal basis: Art. 6 (1) f GDPR. Details: Facebook Privacy Policy.
13. Adobe Typekit
For uniform fonts we use Adobe Typekit Web Fonts. Your browser connects to Adobe servers; Adobe learns your IP address. This is in our interest in a consistent and appealing presentation (Art. 6 (1) f GDPR). If your browser doesn’t support web fonts, a standard font is used.
More info: Adobe Typekit Privacy Policy.
14. Other third‑party providers
14.1 Guest‑club bonus programme – Post Holiday Points
We use KunLeiSys guest‑club software by GASTROpoint GmbH, Pommernstraße 17, 83395 Freilassing, Germany, to manage loyalty points, offers and emails. Mandatory registration details must be provided. Processing is based on your consent (Art. 6 (1) a GDPR), which you can withdraw free of charge at any time via the unsubscribe link or in the guest club. Data are deleted on cancellation of the account.
14.2 Data processing by vioma GmbH
Our voucher shop is provided by vioma GmbH, Industriestraße 27, 77656 Offenburg, Germany. vioma collects and processes data on our behalf under Art. 28 GDPR. INCERT eTourism GmbH & Co KG may access data for support purposes only.
14.3 Europäische Reiseversicherung
Data required for concluding insurance are forwarded to Europäische Reiseversicherung for contract creation. Details are in their data‑processing information sheet.
15. Booking engine – vioma GmbH
Encrypted payment transactions
If you provide payment data after concluding a paid contract, transactions (Visa/MasterCard, SEPA direct debit) are processed exclusively via encrypted SSL/TLS connections. With encryption, third parties cannot read your payment data.
The booking engine also uses TAO analytics by vioma GmbH. TAO cookies analyse use to improve user‑friendliness. Data include IP address and are stored in Germany; none are passed to third parties. Legal basis: Art. 6 (1) f GDPR (or Art. 6 (1) a GDPR where consent for cookies is requested).
We retain data as long as required for the purpose or as long as statutory retention duties (e.g. commercial or tax law) oblige us to. After duties lapse we check whether processing is still necessary; if not, we delete the data.
Status: 25 May 2018