We are taking the current situation very seriously. Our main concern being the wellbeing of our guests and our team. We have therefore implemented special safety measures in our hotel which we will outline below. All employees will receive comprehensive training and are regularly tested.
We also understand that flexibility in travel is currently of the upmost importance. We have therefore reviewed our booking policies in order to encourage guests to plan ahead and dissipate any concerns and uncertainties they may have.
Book without worries
We want you to look forward to your holidays without worries and have therefore relaxed our cancellation terms.
For any cancellations related to Covid 19 travel bans you can move your booking. We will issue a voucher for your deposit payment. This relaxed cancellation policy applies up to 14 days prior to arrival for the winter season 20/21.
Most travel insurances now also cover Covid 19, so we highly recommend taking out comprehensive travel insurance. We are happy to take out the insurance for you.
IN GENERAL we adhere to the following international rules:
Wash your hands frequently or use our hand sanitizer dispensers
Maintain physical distancing
Avoid handshakes and hugs
Sneeze into your elbow
Avoid touching your face: eyes, nose and mouth
contact free pre- check-in
automatic doors at our parking garage and main entrance
refreshing disinfection wipe upon arrival
hand sanitizers on the entire premises
new welcome rituals
payment with bank transfers or credit card
For you & around the hotel
covid testing in your room – house visits by our local practitioner, results within 2 hours
regular ventilation of all public areas with fresh mountain air
enhanced cleaning and disinfection procedures in all public areas
hand sanitizers in the entire hotel
disposable gloves at the buffet
usage of professionally certified products effective against covid-19
stopp corona app (with privacy protection)
lift passes at the reception (no queuing)
ski school booking online
all skiing instructors are wearing masks and are tested weekly
no cable cars just fresh mountain air
weekly testing of the entire team
safe service certification – quality seal
daily temperature measuring
wearing of protective masks by the entire team
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